Systems Point of Entry
350 Capitol Street, Room 427
Charleston, WV 25301-3714
(304) 558-5388
Toll-free (in West Virginia) 1-800-642-8522 or 1-800-642-9704
As mandated by the Social Security Act, State agencies administering the State's programs under Title V and XIX must provide toll-free access. OMCFH has been a national pioneer in this endeavor.
Our toll-free lines are responded to weekdays, except holidays, between 8:30 a.m. and 5:00 p.m. by a Registered Nurse or a Licensed Social Worker. The nurse or social worker serves as the initial service coordinator for children/families and professionals.