WV | DHHR | BPH

TOLL-FREE TELEPHONE NUMBERS (State and National)

POISON CONTROL - 1-800-222-1222

More 800 numbers and descriptions of programs are listed below the table for the state DHHR programs

Office of Maternal & Child Health 1-800-642-8522
Services:

  • Family Planning program
  • Right From The Start Program
  • Breast and Cervical Cancer Screening Program
  • Handicapped Children's Services program
  • Pediatric Program (EPSDT & PHS)
  • Early Intervention Program
  • Family Outreach program
  • Dental health
  • Adolescent Health Initiative
  • Research and Evaluation

Women, Infants & Children (WIC) 1-800-445-5818 Ask for WIC
Women's Health Center 1-800-642-8670
West Virginia Child/Adult/Domestic Violence Abuse Hotline 1-800-352-6513
AIDS & Sexually Transmitted Disease Prevention 1-800-642-8244
AIDS Surveillance & Reportable Disease Information 1-800-423-1271
Immunization Program General Information on
vaccines/childhood diseases and referrals
1-800-642-3634 (in state WV)
1-304-558-2188 (out of state)
National Runaway Switchboard, "Youth Crisis Hotline" 1-800-448-4663
National Child Abuse Hotline 1-800-422-4453
National Institute on Drug Abuse and Referral line 1-800-662-4357
Alcoholics Anonymous 1-800-333-5051
Covenant House Homeless, Runaway youth and family crisis center
Youth 20 and under shelter referrals, job training
1-800-999-9999
Visit our WEB SITE http://www.covenanthouse.org/kid/kid.htm
West Virginia Narcotics Anonymous 1-800-766-4442 or 344-4442 Charleston
Web Site: Mountaineer Regional Service Committee of Narcotics Anonymous

Family Matters Hotline 888/WV-Family, 888/983-2645 - offers referrals for all types of health and social services needs for West Virginia families; including information on WIC services and clinics, immunizations, food and housing needs, maternal, and child health issues, income assistance and other family needs

Black Lung Programs 800/CARE-WV, 800/422-7398 - offers information on black lung clinics throughout the state

Breast & Cervical Cancer Screening Program 800'/4-CANCER, 800/422-6237 or 800/642-8522 - provides breast and cervical cancer screening for women who are uninsured or underinsured who have incomes at or below 200% of federal poverty guidelines, services include a Pap test, pelvic exam, clinical breast exam, and breast self-exam education for women over 18 years of age or younger women if they are sexually active, and mammograms for women over age 40

Child and Adult Abuse hotline 800/352-66513 - to confidentially report suspected incidences of child and adult abuse

Children's Dental Health Services 800/642-8522 - provides dental care to children from age 2 through 20 who are uninsured or underinsured and whose families have incomes at or below 150% of federal poverty guidelines; home fluoride supplements are available to children birth through 12, regardless of income and dental health education supplies and services are also available to all school-age children

Children with Special health Care needs 800/642-9704 - provides evaluation, treatment & habilitation of children under the age of 21 who have chronic handicapping or disabling conditions and whose families have incomes at or below 150% of federal poverty guidelines; services include diagnosis, treatment, care management and referral for other services

Client Services 800/642-8589 - offers information on public assistance, Medicaid eligibility, food stamps, low-income energy assistance, and referrals for home visits for the handicapped and homebound

Early Intervention/Part H 800/642-9704 - provides services for children under the age of three who have developmental delay or have risk factors which place them at significant risk of delay; includes assessment to determine services needed by eligible children and families; services to promote the child's development may include assistive technology, home visits, therapies, transportation to early intervention services, and service coordination.

Early and Periodic Screening, Diagnosis, and Treatment/EPSDT (800-642-9704) - provides comprehensive health examinations for children with a current Medicaid card who are less than 21 years of age; services included, but are not limited to, physical exams, developmental assessment, lab testing, dental/hearing/vision testing, immunizations, referral for other services of the Family Outreach Workers to inform the parents of eligible children about EPSDT and refer them to EPSDT providers.

Environmental Health Hotline (800-ENV-HELTH/800-368-4358) - offers information on general environmental health concerns, such as safe drinking water, food and milk inspection, infectious medical waste disposal, etc.

Epidemiology/AIDS Surveillance (800-423-1271) - to report and/or obtain information on infectious diseases, such as hepatitis, HIV/AIDS, and rabies, and to receive information about medical treatment for these diseases

Family Planning Hotline (800-642-8522) - serves women, men, and adolescents with income at or below 200% of the federal poverty guidelines; services include gynecological and breast exams, Pap tests, diagnosis and treatment of sexually transmitted diseases, contraceptive supplies, pregnancy testing, health education, and referrals for other services

Home Health Agency Hotline (800-442-2888) - to report complaints regarding home health agencies offering skilled nursing and other in-home patient services

Immunization Program (800-642-3634) - offers information on immunizations, including the latest on particular vaccines or vaccine issues, usage and availability for nine preventable diseases: diphtheria, tetanus, pertussis, measles, mumps, rubella, polio, hemophilus influenza type b, and Hepatitis B

Pediatric Health Services (800-642-9704) - offers services similar to EPSDT to non-Medicaid eligible children under the age of 21 who are uninsured or underinsured and whose families have incomes at or below 150% of the federal poverty guidelines; services include comprehensive health examinations, limited sick care visits ( no inpatient hospital coverage), medications for treatment of illness detected during check-ups, & referrals for other services

Radiation, Toxics and Indoor Air Quality Hotline (800-922-1255) - offers information on the dangers and risks involved with radon, asbestos, lead, and other toxics, as well as technical assistance for mitigation and testing

Recruitment Hotline (800-442-3456) - offers a clearinghouse for information on practice opportunities for primary care provides, financial incentives to primary care provides and rural communities to assist with recruitment, updates to the federal government designations for the Health Professional Shortage Area and Medically Underinsured Area, and administration of J-1 Visa Waiver Program

Right From the Start (800-642-8522) - serves low-income and Medicaid-eligible pregnant women, postpartum women up to 60 days, and infants less than one year of age; services include coordination of care, enhancements to care such as nutritional counseling & parenting education, payment for transportation to medical appointments through the Access to Rural Transportation (ART) Project, and payment for medical care during pregnancy for women who are ineligible for Medicaid, but meet certain other requirements

STD/AIDS Prevention (800-642-8244) - offers the general public and health care providers information on the diagnosis, treatment and casefinding of AIDS and other sexually transmitted diseases including testing sites, educational materials, medical referrals, and the latest treatments available; STD staff perform confidential patient interviews and subsequent partner notification / referral for persons diagnosed with Syphilis, Gonorrhea, Chlamydia, and HIV infection, and also conduct educational presentations to various health care, school or community groups

West Virginia Toll-Free Resource Numbers

Domestic Violence............................................................... 1-800-352-6513
Adult / Child Abuse Hotline................................................. 1-800-352-6513
Adult Education Hotline....................................................... 1-800-642-2670
Child Care Resource and Referral........................................ 1-800-424-2246
Family Planning, Maternal and Child Health.......................... 1-800-642-8522
Information and Referral Service.......................................... 1-888-WVFAMILY
WV Department of Health and Human Resources
Client Services............................................
Medical Claims...........................................
Family Planning...........................................
1-800-642-8589
1-800-642-3607
1-800-642-9704
Women's Health Center....................................................... 1-800-642-8670
Poison Control Center......................................................... 1-800-222-1222
WV Rehabilitation & Vocational Services............................ 1-800-642-8207
Child Safety Council............................................................ 1-800-543-7233
Drug Abuse Information & Referral...................................... 1-800-662-4357
Health Information Clearinghouse......................................... 1-800-336-4797

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