Provider Details
| Agency Name | ALEXANDRA BOLEN |
| Address 1 | 392 McCloud Rd |
| Address 2 | |
| City | White Sulphur Springs |
| Zip Code | 24986 |
| County | Greenbrier |
| Phone | (304) 992-9765 |
| DHHR Licensing Specialist | ALISA MURDOCK |
| License Type | Regular |
| License Expires | 10/14/2027 |
| Contact | ALEXANDRA BOLEN |
| Title | Provider |
Capacity Details
| Capacity | 2 |
| Age From | 0 Years 1 Month |
| Age To | 2 Years 0 Months |
| Capacity | 4 |
| Age From | 2 Years 0 Months |
| Age To | 13 Years 0 Months |
Corrective Action Plans
Actual inspections may contain more detail. If you have questions or need a printed non-compliance history report, contact the Licensing Specialist for this Center.
| Corrective Action Plan Start | 9/24/2025 |
| Corrective Action Plan End | 10/24/2025 |
| Non Compliance Code | A designated relocation site and evacuation; |
| Outcome Code | Achieved |
| Issue Completed Date | 10/14/2025 |
| Corrective Action Plan Start | 9/24/2025 |
| Corrective Action Plan End | 10/24/2025 |
| Non Compliance Code | A family child care home shall develop and post a written plan for an emergency evacuation in the event of fire, natural disaster or other threatening situation that may pose a health or safety hazard to the children in the family child care home. The plan shall include, but not be limited to: |
| Outcome Code | Achieved |
| Issue Completed Date | 10/14/2025 |
| Corrective Action Plan Start | 9/24/2025 |
| Corrective Action Plan End | 10/24/2025 |
| Non Compliance Code | Coordination with local emergency management officials. |
| Outcome Code | Achieved |
| Issue Completed Date | 10/14/2025 |
| Corrective Action Plan Start | 9/24/2025 |
| Corrective Action Plan End | 10/24/2025 |
| Non Compliance Code | Procedures for notifying parents of the relocation and ensuring family reunification; |
| Outcome Code | Achieved |
| Issue Completed Date | 10/14/2025 |
| Corrective Action Plan Start | 9/24/2025 |
| Corrective Action Plan End | 10/24/2025 |
| Non Compliance Code | Procedures to address the needs of individual children including children with special needs; |
| Outcome Code | Achieved |
| Issue Completed Date | 10/14/2025 |
| Corrective Action Plan Start | 9/24/2025 |
| Corrective Action Plan End | 10/24/2025 |
| Non Compliance Code | Retain an updated copy of the plan for evacuation and shall provide notice of the plan and notification that a copy of the plan will be provided upon request to any parent, custodian or guardian of each child at the time of the child's enrollment in the child care service and when the plan is updated. |
| Outcome Code | Achieved |
| Issue Completed Date | 10/14/2025 |
| Corrective Action Plan Start | 9/24/2025 |
| Corrective Action Plan End | 10/24/2025 |
| Non Compliance Code | Update the evacuation plan by December 31 of each year and provide a copy to the child care regulatory specialist. If the provider fails to update the plan, the child care regulatory specialist shall take no action against the provider's certificate of registration until notice is provided and the provider is given thirty days after the receipt of notice to provide an updated plan. |
| Outcome Code | Achieved |
| Issue Completed Date | 10/14/2025 |
Additional Information
Explanation of License Types
Initial License
Is issued for the first six months of a center or family facility home operation. After the first six months a determination is made to issue a regular license, a provisional license or not to license.
Regular License
Can be issued for up to two years. If a regular license is issued for less than two years, then the center or facility may have some significant non-compliance with a need for corrective action, but not to the extent that the health and development of a child is at risk.
Provisional License
Can be issued for six months and cannot be renewed. A provisional license means the center or facility has or had significant non-compliance that if not corrected could negatively affect the health and development of a child or it may mean the center or facility has not been able to come into compliance over a period of time with more than one corrective action plan.
Non-compliance Report Request/Resource and Referral
Parents can request a non-compliance history report on a child care center or family child facility by contacting the Resource and Referral agency that serves the provider’s area or by contacting the WV Department of Health and Human Resources regulatory staff person for the provider. The regulatory staff person for this provider is ALISA MURDOCK. You can find contact information using this map.
The Resource and Referral Agency for this Child Care Provider is in Region 6. Locate contact information using this map.