Continuous Quality Improvement
Continuous Quality Improvement (CQI) serves as an integral element reflecting the commitment of WVHVP to continuously improve the quality of home visiting within the state. WVHVP will continuously strive to ensure high quality services provided to families in a safe, effective, family-centered, strength based and equitable fashion. Although the focus of CQI efforts may change based upon data driven decision making, the following will always be adhered to:
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The key to success of the CQI process is leadership. A CQI State Leadership Team
has been established. The CQI State Leadership Team provides ongoing operational leadership
of CQI activities. The intent of the CQI State Leadership Team is to be the guiding force
for facilitating program level CQI efforts. Using a voting process, the
stakeholders determine which area to focus on for the current CQI session.
The local level CQI teams are charged with creating solutions to address areas
where improvement is needed, as determined by the CQI State Leadership Team. The local
level teams determine possible solutions based on their community, program
structure, model and caseload. Local teams are responsible for planning,
testing and reviewing possible solutions.
The CQI State Leadership Team meets quarterly or more frequently as needed. In addition,
each local CQI team meets on a quarterly basis to review information provided.
Local CQI teams have monthly “check-in” meetings (either face-to-face or
via conference call) to discuss progress on current Plan, Do, Study, Act (PDSA)
cycles. The responsibilities of the CQI State Leadership Team is to:
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Roles of the local CQI team is to, at a minimum:
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