Board of Review (BOR)
Mission Statement
The mission of the Board of Review is to preserve the integrity of Department programs by providing due process through impartial hearings and timely decisions.
What is the Board of Review?
The Board of Review (BOR) is authorized under state law and functions to provide a fair, impartial, and expeditious hearing process to Department of Health, Department of Human Services, and Department of Health Facilities customers and providers who feel themselves aggrieved by agency action.
By affording the right to a hearing, the Board ensures due process of law to individuals who are impacted by department programs including, but not limited to:
- Adult Protective Services (APS)
- Aged and Disabled Waiver
- Certified Nursing Assistants
- Child Protective Services (CPS)
- Child Care Eligibility
- Child Care Providers
- Foster Care Providers
- Intellectual and Developmental Disabilities (I/DD) Waiver
- Low Income Energy Assistance Program (LIEAP)
- Medicaid Eligibility
- Medicaid Appeals from the Federal Marketplace
- Medical Services
- School Clothing Allowance
- Supplemental Nutrition Assistance Program (SNAP) Eligibility
- SNAP Disqualification Hearings
- Take Me Home, West Virginia Program (Money Follows the Person)
- Traumatic Brain Injury (TBI) Waiver
- Women, Infants and Children
- Children's Health Insurance Program (WV CHIP)
- WV WORKS
Hearings with the Board of Review
Hearings are presided over by state hearing officers or an administrative law judge and are usually held: 1) in person at local department offices, 2) by telephone conference or 3) by video conference.
Reasons for hearings include, but are not limited to:
- Denial of benefits
- Termination of benefits
- Reduction of benefits
- Disputes over findings by Child Protective Services (CPS) and Adult Protective Services (APS)
- Closure or denial of foster homes
- Closure or denial of child care providers
- Determination of Supplemental Nutrition Assistance Program (SNAP) intentional program violations
- Nursing facility discharge or transfer
- Disqualification of Women, Infants, and Children (WIC) Vendors
BOR Hearing Decision Updates:
- Main Link
- Administrative Disqualification Hearings
- Aged/Disabled Waiver Program
- BMS Hearings - Dental, DME, Pharmacy, PDN (MedServ)
- Bureau for Child Support Enforcement
- Burial Assistance
- Child Care - Customer
- Children with Disabilities Community Service
- Emergency Assistance
- Financial Eligibility For Non-Waiver Medicaid
- Supplemental Nutrition Assistance Program (SNAP)
- Homeless Program
- Low Income Energy Assistance Program
- Medical Eligibility For Long-Term Care
- I/DD Waiver Program
- Non-Emergency Medical Transportation
- Nursing Home Discharge
- Personal Care Home
- Personal Care Services
- School Clothing Allowance
- Women, Infants and Children (WIC)
- WV Children's Health Insurance Program (CHIP)
- West Virginia Works
Important Links
- FY 2020 Report by Category and Decision
- FY 2019 Report by Category and Decision
- Board of Review Annual Report 2018
- Board of Review Annual Report 2017
- Board of Review Annual Report 2016
- Board of Review Annual Report 2015
- Board of Review Annual Report 2014
- Board of Review Brochure
- Common Chapters 700, Hearing Held by Board of Review, revised 10.1.15