At OEHS, we will always…

1. possess a strong customer-focused culture that balances program requirements with effective administration and delivery of services.

2. be open: that is honest, fair and collaborative as individuals and in our programs.

3. embrace our diversities, respect the individual, and practice tolerance.

4. be attentive, responsive, and faithful stewards to those we serve.

5. be adaptive and flexible to ensure rapid response to emerging problems, the changing environment, and the needs of our citizens and visitors.

6. continually seek to reduce the cost of administrative activity and perform functions at the lowest possible administrative level.

7. establish and monitor measures of performance for our programs and ourselves.

8. demonstrate good teaming principles and practices together, and individually.

9. value and reward creativity and efficiency.

10. foster the continuous quality improvement of programs, processes, and ourselves.