WV EBT Card

WHAT IS EBT? ADVANTAGES OF EBT FORMS & BROCHURES DIRECT DEPOSIT LINKS STAFF FAQ EBT HOME


DIRECT DEPOSIT IS AVAILABLE

* Tired of waiting for the mail and standing in line to cash your WV WORKS check? 

* Has your check been lost or stolen? 

* Have you been short of cash or late paying bills because bad weather or illness delayed the receipt of or cashing your check?                          

The Electronic Benefits Transfer (EBT) Program became fully operational in by May 2003. EBT is the electronic issuance of Food Stamps, Child Support Incentive and the WV WORKS monthly benefits using a debit card rather than issuing paper food stamp coupons or checks. The Department of Health and Human Resources (DHHR), State Auditor’s and Treasurer’s Offices have been working cooperatively to offer you an easier way to receive your WV WORKS benefits. Enrollment forms are available from your Worker to request Direct Deposit, or you can get the enrollment form by clicking here. If you do not choose Direct Deposit, your monthly benefit will be made available through your EBT account.  The following is to inform you of things to remember if you decide to choose to receive your WV WORKS benefits by direct deposit: 

What is Direct Deposit and How Does it Benefit Me? 

Direct Deposit means that your WV WORKS benefits will be deposited directly into your own personal bank account. Receiving your benefits by direct deposit is voluntary. With direct deposit,  your funds will be available in your account on the last state work day of the month. You will not have to wait for the mail to receive your benefits and you will not have to go to a store or bank to cash your check. Direct deposit also eliminates the possibility of lost or stolen checks.

Who and How

 If you choose this method, only your monthly WV WORKS and/or Child Support Incentive cash benefits will be deposited directly into your personal bank account. Direct deposit will not include Food Stamps.  At this time any other payments you receive from DHHR will continue to be made by check and sent in the mail.

 You must have an active checking or savings account to choose direct deposit.  If you do not have a checking or savings account and wish to open one, contact your local financial institutions to see which account best meets your needs.  Many banks offer low or no-cost accounts. We suggest that you review the various accounts available to you in your area now so that you can make an informed decision about this new opportunity.

Caution:  If you fail to meet reporting requirements, your benefits may not be deposited into your account.  Once you choose direct deposit, you must make sure you have funds in the account before writing checks or trying to withdraw money. You will not receive a notice from the Department of Health and Human Resources about your direct deposit.  That is information shared only with you and the bank. If you have problems with your direct deposit you must call the AUDITOR’S Office or your financial institution.

When

Contact your Worker for an enrollment form.  Direct deposit is currently available. If you have any questions, please contact your local DHHR Worker or the Office of Client Services at 1-800-642-8589 or  (304) 558-2400. You can also call the State Auditor’s Office at 1-800-500-4079 or (304)-558-2251.


WHAT IS EBT? ADVANTAGES OF EBT FORMS & BROCHURES DIRECT DEPOSIT LINKS STAFF FAQ EBT HOME