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Specialist For immediate release Delivery of services and eligibility determination gets easier The West Virginia Department of Health and Human Resources, in conjunction with other state agencies, is making the application for benefits and services much easier. The Information Network for Resident On-line Access and Delivery Services, also known as inROADS, is a new system designed to support self-service applications over the internet for CHIP and other state services. The program is currently being run as a pilot project in Ohio, Brooke, Hancock, Randolph, Tucker, Mason and Mercer counties for CHIP, pregnant women and children’s Medicaid. "This new program will allow for every West Virginian to apply for health services for children over the internet instead of taking time out of their busy day to make an office visit to apply," said Sharon Carte, director, CHIP. Bureau for Children and Families Commissioner Fred Boothe said, "It will make our work more efficient. If a child isn’t qualified for CHIP coverage, we can also determine Medicaid eligibility." The new inROADS system will operate in conjunction with other DHHR programs to deliver client demographic information and retrieve applications. Once applications are submitted via the internet, a case worker retrieves the application, determines eligibility and notifies the applicant of available services. West Virginia is one of the first states in the nation to adopt this system. Currently Pennsylvania and California have similar systems in place. West Virginia’s program will allow for other state agencies to utilize specific information from inROADS in determining eligibility for other state programs as well. -30- |