For more information contact:

Joseph Thornton, Media Coordinator/Public Information Specialist
Office of Communications and Legislative Affairs
West Virginia Department of health and Human Resources
Phone: 304-558-7899 Fax: 304-558-7075
Cell: 304-546-7960 e-mail:

For immediate release

Child support payments can now be deposited directly

Parents receiving child support payments through the Bureau for Child Support Enforcement at the West Virginia Department of Health and Human Resources will be able to have support payments sent directly to a selected bank account via direct deposit. "This process brings the Bureau of Child Support Enforcement into the 21st century. It enables the BCSE to get the child’s support to the care giver with greater speed and accuracy. We are proud to be able to offer this service to the people of West Virginia", said BCSE Commissioner Susan Shelton Perry.

The new service will begin in early October. Any person receiving child support can request this service. Direct deposit, also known as electronic funds transfer, authorizes BCSE to electronically deposit child support payments directly into the designated account. When child support payments are deposited directly into an account, the children receive their money faster because mailing is eliminated. In most instances, the payment will be received by the child’s custodial parent within 48 hours after the BCSE applies the payment to the child support case.

More than 43,000 authorization letters were sent in early October to all individuals receiving child support authorizing participation in the program and requesting the needed account information.

For more information on this service, please contact your local child support office. Applications for direct deposit can also be downloaded form the child support website at