1	Team Facilitation In WV Birth to Three
2	Introductions Please share with us Your name Your role on teams (including if you are a family member) What region you serve How long you have been practicing What you hope to learn from today’s training
3	Ground Rules Cell phones should be turned off or on vibrate Limit side bars as it can be a distraction to the group If you have questions related to the material, please put questions on cards; we will have times in the agenda set for questions
4	Expected Outcomes Participants will have an understanding of: Team models, development, and dynamics Effective problem-solving, decision-making and conflict resolution strategies How to work effectively and consult with team members throughout the IFSP process
5	WV Birth to Three Core Competencies Effective Team Practice Demonstrate knowledge of team models, how teams develop, team processes and dynamics. Demonstrate the ability to use effective problem-solving, decision-making and conflict resolution strategies. Demonstrate the ability to work effectively and consult with a variety of early intervention team members and community partners in the evaluation and assessment process, designing intervention strategies and in providing early intervention services and supports to children and families Service Delivery Demonstrate the ability to acquire and integrate knowledge from another discipline or profession in order to effectively coordinate early intervention services authorized through the IFSP process. Demonstrate the ability to coordinate WV Birth to Three services with medical and other community services supporting the child and family. Evaluation and Assessment Demonstrate the ability to effectively coordinate the multidisciplinary evaluation process for eligibility determination and re-determination on an annual basis. Demonstrate the ability to effectively coordinate the initial and ongoing assessment for development, implementation and evaluation of the IFSP. IFSP Demonstrate the ability to facilitate the IFSP meeting. Transition Demonstrate the ability to facilitate the 90 day face to face meeting for transition planning including steps to be taken by participants to facilitate a smooth transition.
6	Agenda 9:00 Welcome and Introductions 9:15 Review of Expected Outcomes and Agenda 9:20 Understanding the Team 10:30 Break 10:45 What Makes a Team Successful 11:30 Meeting Management 12:00 Lunch 1:00 Meeting Management Continued 2:30 Break 2:45 Meeting Management Continued 3:00 What to Do When Something Goes Wrong 4:00 Adjournment
7	Temperament: How We Interact With Others Artisans Grounded in the moment and are risk takers, “just do it” attitude rather than planning for what if’s Guardians Have a natural talent for keeping things running smoothly, they are good schedulers and are knowledgeable of and stick to the rules. Rationals Strive to understand how things work and make them work better, unwavering determination to accomplish goals Idealists Gifted at helping others find their way by focusing on potential for success Adapted from the Keirsley Temperment Sorter Instrument Information
8	Lost on the Moon! Divide into small groups Individually rank the items Rank the items in your small group Be prepared to discuss how you worked together in your small groups!
9	Principles of Adult Learning Motivation Respectful learning environment Experiences Achieving self-direction and active involvement Critical and reflective thinking Learning styles and coping strategies
10	Principles of Adult Learning – Motivation Factors that influence motivation Does the person feel comfortable? Does the person desire to engage in learning or coaching? What is the person interested in learning?
11	Principles of Adult Learning – Respectful Learning Environment Physical and emotional climate can provide support or challenge Collaborative relationships support the sharing of ideas
12	Principles of Adult Learning – Experiences Past experiences and knowledge provide the critical foundation for merging new information and experiences Think about how information relates to family or colleagues’ past experiences
13	Principles of Adult Learning – Self Direction and Active Involvement How quickly can new information be Integrated? What does it take for a person to change his/her behavior?
14	Principles of Adult Learning Critical and Reflective Thinking Need opportunity to think about their efforts to change their actions as they refine their information and try new strategies Asking what, when , where, who and how questions helps to prompt reflection Listen to understand the other person’s perspective before offering feedback
15	Principles of Adult Learning Learning Styles and Coping Strategies Strategies for processing information, meeting challenges, and accomplishing a task are individualized Different people need different ways of taking in information
16	Learning Styles: How we process and learn Active versus Reflective Sensing versus Intuitive Visual versus Verbal Sequential versus Global
17	Learning Styles: Active vs. Reflective Active Learners learn best by doing something active with the new information (discussion, application) like group work Reflective Learners Thinkers Prefer individual projects
18	Learning Styles: Sensing vs. Intuitive Sensing Learners Learn facts and process through an established pattern of decision making Patient with details and like hands on activities Dislike complications and surprises Want real world application to what they are learning
19	Learning Styles: Sensing vs. Intuitive Intuitive Learners Enjoy discovering the relationships and possibilities Dislike repetition Seek innovation Enjoy new challenges and abstract ideas Dislike routine
20	Learning Styles: Visual vs. Verbal Visual Learners Preference for remembering and learning what they see But learn best with a combination of visual and verbal input Verbal Learners Prefer remembering and learning what they hear or read Learn best with a combination of visual and verbal input
21	Learning Styles: Sequential vs. Global Sequential Learner Wants step by step information Each new piece of information progressing from the first Global Learner Need to grasp the big picture in problem-solving Learn in large pieces May have trouble explaining details of results
22	Who Am I and How Do I Learn Best? In small groups pull out and discuss the results you received from the Learning Styles and Keirsley Temperament Sorter Discuss your commonalities and differences Do you see patterns How does this information help me in understanding others? How does this influence how I interact with families?
23	Models of Team Interaction
24	Stages of Team Development
25	Let’s Take a Break!
26	Challenges to the Team Process Family Perspective Professionals discount parent perspectives or priorities Professionals see the child from a single discipline perspective Parents are not involved in the planning process Parents are not supported in fully participating in meetings A group of professionals can be intimidating
27	Challenges to the Team Process Practitioners Family Speak Grasp of the philosophy of early intervention Beliefs related to family-centered practice Resourcefulness
28	Identifying Team Challenges For the Family What questions/concerns families may have, considering that these may often be unspoken, that have impact on the forward motion of the team? How may we assist with these? For the Practitioner What questions/concerns practitioners may have that affect the forward motion of the team? How may we assist with these?
29	Characteristics of Effective Teams Clear goals and outcomes Results driven Competent members Unified commitment of all members Collaborative climate Standards of excellence Strong support systems informal and formal Strong leadership
30	Preparation is the Key to Supporting Teams Reviewing the Process Documentation Timelines Concerns, Priorities and Resources All pertinent information is received and there has been an opportunity to review and ask questions prior to decision making
31	Preparation is the Key . . . Planning for the Meeting Who will attend Focus Location, date and time Written Notices Provided at least 5 days prior to the scheduled meeting Coordinating the date/location for meeting should have occurred much earlier
32	Meet the Davidson’s Review the scenario Complete the IFSP Planning Worksheet You have 15 minutes to complete this activity.
33	Building the Agenda What do we include in an agenda?
34	Let’s Practice! Develop an agenda for the Davidson’s IFSP You have 10 minutes for this activity
35	LUNCH! See you in 1 hour!
36	Preparing as the Facilitator As the facilitator of a meeting, what are the tools and documents that you would need to have available to you in an IFSP meeting?
37	Ground Rules Include general concepts of: Team values Team expectations for meetings Communication methods Decision making methods
38	Physical Considerations Room size Seating Atmosphere
39	Roles and Responsibilities Leader Facilitator Recorder Timekeeper
40	Facilitating the Meeting: The Beginning Start on time Introductions Review purpose of meeting Review procedural safeguards at appropriate times throughout the meeting Review ground rules and determine roles Pass out materials Review time limits Begin with the family
41	Facilitating the Meeting: The Beginning Techniques Reviewing the agenda & ground rules Prioritizing Alternative documentation
42	Facilitating the Meeting: The Middle Assure all team members are heard Documentation of discussion and decisions Family clarifies priorities when questions arise Respond to stresses
43	Facilitating the Meeting: The Middle Techniques “I” time Round Robin Brainstorming Parking Lot
44	Let’s Practice the Techniques! Count off by three to divide into 3 groups Remember roles: facilitator, recorder, timekeeper Utilize facilitation techniques to complete your task. You have 20 minutes to complete your task.
45	Facilitating the Meeting: The End Documentation Assure team members understand their ongoing roles Signatures Next steps Clean up!
46	Follow-Up Copies of the IFSP and Teaming Activity Note to all team members, the RAU and anyone the family has requested have this information Follow up with family Follow up with other team members
47	Let’s Take a Break! 10 minutes!
48	Challenges You May Encounter Personalities The Quiet and Shy The Overly Talkative The Whisperer The Overly Disagreeable
49	Strategies to Encourage Participation Verbal techniques Non-verbal techniques Others?
50	Strategies to Keep the Meeting Moving Prepare! Refocus the group Family clarifies the issues Problem solve!
51	What is the Greatest Strategy for Facilitators? Communication!
52	Advantages of Occasional Conflict Energizes the team Motivates individual team members to clarify their view point Allows team members to hear different perspectives Broadens awareness by stimulating discussion, debate, and reflection Encourages creative problem solving
53	Causes of Conflict Personalities Communication Personal versus family needs Outside stresses Different beliefs
54	Responding to Conflict At the expense of others Self-sacrificing Avoiding or ignoring Address all concerns Find mutually acceptable solution
55	Let’s Practice 5 volunteers from the group to help with a role play During the role play, the observers need to identify the personalities participating, the causes of the conflict and the responses that are occurring.
56	Be Prepared Know and care for yourself Identify the main points you want to communicate Have a safe place for discussion
57	Be a Good Communicator Active listening Acknowledge the issue Discuss in a constructive, non-blaming way “Seek first to understand, then to be understood.” Covey
58	Clarify the Conflict All should have an opportunity to express their views What is the crux of the problem and how does it relate to the mission of the team?
59	Strategies to Generate Solutions Present an issue with a possible solution Brainstorming Round robin
60	What About Consensus? Definition 1 a: general agreement, b: the judgment arrived at by most or all of those concerned 2 group solidarity in sentiment and belief
61	When All Else Fails Call for a break Let it rest for now and continue the discussion at another meeting Call your Regional Technical Assistant for assistance
62	Questions?
63	Resources Puzzled About Teams www.schreyerinstitute.psy.edu/PuzzledAboutTeams.pdf Master Facilitator Competency Self Assessment www.masterfacilitatorjournal.com/assess.html Evaluating Your Teams At Home www.answers4families.org/ifspweb/evaluation.html Center for Substance Abuse Prevention Training Library – Response to Conflict http://p2001.health.org/CTW06/mod3pm.htm#top
64	Thank You for Your Dedication to Children and Families