Information Technology Systems
Families and Children Tracking System (FACTS)
FACTS is a large customized statewide automated Case Management System for all Child Welfare and Adult Service Programs. FACTS was established for the administration of Title IV-E Child Welfare Programs (child protective services, foster care services, independent living services, family preservation services, and adoption services). Visit the FACTS Website!
Recipient Automated Payment Information Data Systems (RAPIDS) Application Suite
The RAPIDS suite of applications supports application intake, case management, benefit issuance and management reports for public assistance programs including Supplemental Nutrition Assistance Program (SNAP), WV Works, Medicaid, School Clothing Allowance (SCA), Children’s Health Insurance Program (CHIP), Emergency Assistance (EA) and Low Income Energy Assistance Program (LIEAP). The suite includes the following 4 applications:
- RAPIDS mainframe eligibility determination and benefit calculation system
- eRAPIDS web modernization application which modernizes the front end of RAPIDS using web technologies
- inROADS citizen facing self-service portal which provides West Virginia citizens with 24/7 access to screen, apply, and review for benefits via the internet
- RAFT (Reporting and Formatting Tool) which is an integrated eligibility data warehouse and analytic platform that extracts, transforms and loads Individual / Case Demographic, Eligibility and Benefit information from RAPIDS to support worker and management level reporting
