State Offices
OFFICE OF OPERATIONS
Contact: Douglas M. Robinson, Deputy Commissioner
Address: 350 Capitol Street, Room 730
Charleston, WV 25301
Phone: 304-356-4519
Fax: 558-6646
Office Hours: 8-5
Divisions:
Personnel and Procurement
Contact: Michael Austin, Director
Stacy Allison, Human Resources Coordinator
Responsibilities: Personnel and Procurement
Phone: 304-356-4537
Grants and Contracts
Contact: Gail Totten, Director
Responsibilities: Grants and Contracts
Phone: 304-356-4549
Accounting and Reporting
Contact: Melissa Rosen, CFO
Responsibilities: Accounting and Reporting
Phone: 304-356-4544
Payment and Vendor Maintenance
Contact: Patricia Nelson, Director
Responsibilities: Payments and Vendor Maintenance
Phone: 304-356-4541
Division of Research and Analysis
Contact: Kevin M Henson
Department Of Health and Human Resources
350 Capitol Street, Room 730
Charleston, West Virginia 25301
Phone: (304) 356-4529
Fax: (304) 558-6646
Office of Programs
Contact: Sue Hage, Deputy Commissioner
Address: 350 Capitol Street, Room 730
Charleston, WV 25301
Phone: 304-356-4794
Fax: 304-558-4623
Divisions:
Early Care and Education
Interim Director: Melanie Clark
350 Capitol Street, Room B-18
Charleston, WV 25301
Telephone: 304-356-4598
Fax: (304)558-8800
Responsibilities of Division
The Division of Early Care and Education has been established within the Department of health and Human Resources to develop a system of early care and education for the 101,805 children in West Virginia age birth to five. The primary purposes of this effort are to improve services for children and families while maximizing state resources. Early Care and Education includes a number of services designed to improve the affordability, quality, availability and coordination of early childhood programs. Some programs are offered directly by the agency. Others are offered through contractual or grant agreements with community or other state agencies. Some services are designed to support coordination with programs offered by other state and local agencies, such as Head Start, Birth to Three, Pre-school Special Needs and WV Pre-K.
Service components within the Division include:
• Child Care Subsidy
•
Licensing and Regulation
•
Child Care Quality Initiatives/Coordination
In support of these activities, the Division also provides extensive support
for the efforts of an Early Care and Education Advisory Council. This council,
PIECES (Partners Implementing an Early Care and Education System),was charged
with maximizing resources to develop an early childhood system from the existing
pieces within a variety of different state and federal agencies.
Division of Family Assistance
Director: Sue Ellen Buster
350 Capitol Street, Room B-18
Charleston, WV 25301
Telephone: (304)558-8290
Fax: (304)558-2059
Responsibilities of Division
Responsible for the policy and program development and technical assistance for Medicaid, Food Stamp Program, WV WORKS, Burial Program, LIEAP, Refugee Resettlement, Other Needs Assistance Grant Program and various small programs.
Division of Children and Adult Services
Director: Jane McCallister
350 Capitol Street, Room 691
Charleston, WV 25301
Telephone: (304)558-7980
Fax: (304)558-4563
Responsibilities of Division
Responsible for policy and regulatory management for Social Services program.
Planning and Quality Improvement
Contact: Brenda McPhail
350 Capitol Street, Room 730
Charleston, West Virginia 25301
Phone: 304-356-4553
Division Responsibilities:
Family Assistance Program Review WV WORKS Unit
On site comprehensive reviews of the Bureau for Children and Families’ WV WORKS Program to insure these programs are in compliance with Federal and State laws, gathering data, writing reports, and distributing information reflecting the levels at which the Bureau’s outcome standards are be meet in its program service delivery, and working with the statewide Quality Improvement Council system as a liaison to improve program delivery and customer and staff satisfaction.
Family Assistance Program Review Food Stamp Unit
The Family Assistance Program Review Food Stamp Unit reviews the Food Stamp Program’s service delivery errors revealed by the Department of Health and Human Resource’s Quality Assurance Unit, seeks to identify the root cause of the errors, works with the Bureau’s Regional Program Managers to develop and implement corrective action procedures to eliminate a reoccurrence of these errors, performs federal required Management Evaluation and Civil Rights Compliance reviews, and completes federally required semi-annual State Food Stamp Corrective Action Plans and Annual aState Management Evaluation and Civil Rights Compliance Plan.
Contact: Karen Frazier
Mailing: Department of Health and Human Resources
350 Capitol Street, Room B-18
Charleston, West Virginia 25301
Phone: (304) 558-2059
When to Contact: Monday - Friday 8:30 to 5:00
Social Services Review Unit
Responsibilities:
On-site federal Family and Children’s Services Reviews monitoring; over site and facilitation of social services peer reviews; FACTS case reviews.
Contact: Theodora St. Lawrence
Office of Planning & Quality Improvement
Social Services Review Unit
DHHR Bureau for Children and Families
350 Capitol Street, Room 730
Charleston, WV 25301-3711
Phone: 304-232-4411, ext 204
Fax: 304-558-4773
When to Contact: 8:30 to 5:00 M-F
Council on Accreditation:
Responsibilities:
Complete the self-study process for the Council on Accreditation. Arrange site review visits. Educate Bureau staff on Council on Accreditation. Coordinate all activities relative to accreditation.
Contact:
Denise Neighbors
COA Coordinator
WV Department of Health and Human Resources
350 Capitol Street, Room 691
Charleston, WV 25301-3704
(304) 558-5669
Monday-Friday 8:30-5:00
Phone: (304) 285-3175
When to Contact: Monday - Friday 7:30 to 3:30
